WATERFRONT DUNSBOROUGH
4 Lecaille Court, Dunsborough, WA 6281
Phone/Fax 97568924. . . . . . . . . . . . . . . . . Email: waterfront_1@bigpond.com

SEASON
All the homes have a minimum stay and are priced according to the season (unless otherwise stated).

BOOKINGS
A deposit of 30% of the total accommodation cost is required to secure a booking. For peak season bookings a deposit of 50% is required. In peak periods any balance of accommodation cost due needs to be paid six weeks prior to arrival and at all other times four weeks prior to arrival. If a booking is made less than four weeks prior to arrival date then full payment of the accommodation costs is requested. A tentative booking will be held no longer than seven days.
CANCELLATION POLICY
• Where a booking has been made with a 30% deposit and the booking has to be cancelled, every effort will be made to transfer this booking and deposit to an alternative date which must be made within 6 months of the original reservation dates. If this is not possible then the 30% deposit will be forfeited.
• Where a 50% or 100% deposit has been paid and a cancellation takes place, again every effort will be made to transfer the booking and deposit to an alternative date, which must be made within 6 months of the original reservation dates. Should this not be possible the following refund policy will apply:-
• If full payment for the accommodation has been made and the booking cancelled any time up to 42 days before arrival 70% of the deposit will be refunded.
• If full payment for the accommodation has been made and the booking cancelled between 21 and 42 days before arrival 50% of the deposit will be refunded.
• If full payment for the accommodation has been made and the booking cancelled within 21 days before arrival 40% of the deposit will be refunded.
• If 50% has been paid on the accommodation and the booking is cancelled 14 – 28 days before arrival 20% of the deposit will be refunded.
• No refunds given for early departures.
INSURANCE
We recommend that guests take out a comprehensive holiday cancellation and protection insurance to cater for any unforeseen circumstances that may cause the guests to cancel their booking.
BOND
The guests’ credit card details will be taken with signed authority to debit the account if necessary. This will cover any extra cleaning that may be required or damage resulting during the duration of the guests stay. The card details will be destroyed should no expenditure occur. If the incoming guests are unable to supply credit card details then a bond of $250 is payable.
ARRIVAL AND DEPARTURE TIMES
The check in time is 2.00pm and departure time is 10.00am unless otherwise arranged. Special arrangements can be made for check in after 5.00pm.
NUMBER OF GUESTS
The property can only be occupied by the number of persons stated in the booking confirmation or as subsequently agreed with the managers. The managers reserve the right to refuse occupancy of the property if this condition is not observed.
GUESTS PROPERTY
All personal belongings, baggage, vehicles and all other property of the guests of any description shall be the risk of the guests at all times and neither the managers nor the owners of Waterfront accept any responsibility for any loss or damage thereto.
RIGHT TO REFUSE OR REVOKE BOOKINGS
The managers of Waterfront and the property owner reserve the right to revoke or refuse to honour any accommodation booking which may in the opinion of either the managers or owner, (and at their sole discretion) be unsuitable for the property concerned. In such instances a full refund will be given.
LINEN
All linen is supplied in the homes and is collected upon departure. There is no need to wash the provided linen at the end of your stay. Extra linen is available on request which will need to be paid for at the time of supply.
PARKING
Parking is restricted to two cars per home unless otherwise arranged.
PETS
Sorry, we are unable to accommodate your pets.
SMOKING
There is no smoking permitted inside the homes. Please dispose of cigarette ends thoughtfully if you smoke outside.
CLEANING
Due to the limited time to service the units, it is requested that the unit is left clean and tidy. There is an additional charge should the unit require more than a basic clean.
BABY NEEDS
A cot and high chair is available for rent at $10 per item for the duration of the stay. It is essential to book in advance if these items are required, as only limited stocks are carried.